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Responsible Tourism in Cambodia

An aid project by: ConCERT Cambodia (Meera Leilani Z.)

News: On this page the carrier keeps you informed about the current situation of the project. This helps you judge how the donations are being used.

Meera Leilani Z. (Project Manager), written 5 months ago

Meera Leilani Z.

Kinderschutz im Waisenhaus

So schön es ist, dass es Einrichtungen gibt, die sich um Kinder ohne Eltern oder mit Eltern in schwierigen Lebenslagen kümmern: Haben Sie schon einmal darüber nachgedacht wie schwierig es ist einem Kind in einem Waisenhaus die Liebe, (emotionale) Sicherheit und Förderung zu geben, die es braucht? Nirgendwo sind Kinder so verletzbar wie in einer institutionellen Erziehungseinrichtung, wo ein sicherndes soziales und familiäres Umfeld fehlt.

"CHILD PROTECTION TRAINING: The child protection training has now trained over 300 people and we got great feedback saying that it not only gives a lot of information about child abuse and how to prevent it, but also a good introduction to Cambodia's history and culture. The training is for any volunteers who are coming to work with children and the sessions are open to anyone. Indeed, people from 20 non-member-organizations have already taken part on the training and we would be more than happy if that number would increase even more. It is normally on Mondays from 9.00 until around 4.30, so just give us a call or write an Email if you are interested, the price is $15 per person."

Im August 2012 habe ich selbst an dem Training teilgenommen, das junge und alte, Kambodschaner und Touristen, Lang- und Kurzzeitvolontäre über die Gefahren zu laschen Kinderschutzes aufklärt und die Kultur sensibilisiert.

Viele Freiwillige kommen nach Kambodscha um zu arbeiten und haben keinen blassen Schimmer vom gängigen Umgang miteinander, von besonderen Gefahrensituationen, etc.

Michael und das aktuelle ConCERT-Team arbeiten dem entgegen, klären auf und bilden MultiplikatorInnen aus, die Fehler und Missbrauch verhindern können. Dabei werden gezielt "locals" eingebunden, die aus ihren eigenen Erfahrungen berichten.

Für Werbung und Materialien sowie die Trainer werden Kosten fällig. Sie können mit einer Spende helfen diese zu decken und die schrecklichen Auswüchse des Waisenhaustourismus eindämmen!

Liebste Grüße,

Meera

 

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Meera Leilani Z. (Project Manager), written 8 months ago

Meera Leilani Z.

Für diese Bedarfe habe ich eine (Teil-)Auszahlung veranlasst:

Three months internship for Cambodian student €57.-
Dreitausend ConCERT Broschüren €42.-
Am Freitag, den 07.09.2012 werde ich wieder kambodschanischen Boden betreten! Durch meinen Geburtstag und einige andere Spenden werde ich Michael in Siem Reap 190€ überreichen können, mit denen er einen gesamten Satz neuer Broschüren finanzieren kann. Diese werden dringend gebraucht, denn viele Touristen wissen sehr wenig über nachhaltigen Tourismus und Möglichkeiten Gutes vor Ort zu tun bzw. mehr über die Situation in Kambodscha herauszufinden. Momentan liegt der Fokus von ConCERT's Arbeit insbesondere auch im Training von Freiwilligen zur Sensibilisierung zum Thema Kindesmissbrauch und Menschenhandel. Diese Themen werden nicht oft genug und offen genug angesprochen, bedeuten jedoch eine der größten Gefahren, insbesondere für Kinder aus sehr armen Familien! Danke an alle Spender und liebste Grüße, Meera  
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Meera Leilani Z. (Project Manager), written 11 months ago

Meera Leilani Z.

Geburtstagszeit ist Spendenzeit

Meine Geburtstagsgäste haben am 01. Juli insgesamt 85€ für ConCERT gespendet. Danke für dieses wunderschöne Geschenk!

Meera

 

 

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Meera Leilani Z. (Project Manager), written 11 months ago

Meera Leilani Z.

Article about ConCERT from the responsible tourism initiative

Article about ConCERT on "World Responsible Tourism Day"

"The desire to help that Cambodia inspires has had some pretty undesirable effects. In a weak regulatory environment, where the government struggles to meet the basic needs of its people, market forces have prevailed and the number of NGOs and “orphanages” has mushroomed. 

Making the best of a bad situation and the goodwill it generates, ConCERT has evolved to become more than an intermediary and now offers specialised training and institutional support, promotes responsible tourism initiatives, handles donations, fosters links between local businesses and organisations and networks endlessly with organisations, businesses and government.

'We’ve become to go-to point for anyone in Cambodia that wants to talk about tourism and volunteering. And I’m really proud of that', he said. "

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Meera Leilani Z. (Project Manager), written about 1 year ago

Meera Leilani Z.

Spende erhalten

Hi Meera, Everything is following the usual crazy pattern here you'll be pleased to know. Thanks again for your fundraising efforts. [...] The timing of the funds is perfect as we've started to do some child protection training for volunteers, which we do upstairs.  We do it once a month at the moment but are hoping to start running the sessions every 2 weeks from this month if there’s the demand.  We give them lots of handouts including some of our leaflets and other materials, some of which are new and have been designed especially for the training sessions, and all of which we have to produce here. The handouts include:

  • A ConCERT leaflet
  • The poverty and child abuse/human trafficking leaflet
  • A map of Siem Reap
  • The UN Convention on the Rights of a Child leaflet that we have to print off
  • A full set of the PowerPoint slides

[...]

Cheers

Michael

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Meera Leilani Z. (Project Manager), written about 1 year ago

Meera Leilani Z.

Für diese Bedarfe habe ich eine (Teil-)Auszahlung veranlasst:

Three thousand orphanage handouts €165.-
Die Spenden werden eingesetzt um Informationsmaterialien über Waisenhäuser zu finanzieren und werden auch zum Aufbau eines ConCERT Ausbildungscenters in Siem Reap für nachhaltigen Tourismus beitragen. Vielen Dank dafür, dass ihr dieses Projekt unterstützt.
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Meera Leilani Z. (Project Manager), written over 1 year ago

Meera Leilani Z.

New Project: ConCERT Training Center

Since the interest in ConCERT trainings have been increasing, ConCERT has recently decided to set up a full-time training center for travelling groups, tourism staff and organisations to teach them to work better together in supporting the most vulnerable people in Cambodia.

"Donations will provide the equipment and upgraded materials necessary to convert a large underused room at the ConCERT office into a permanent training centre.  This will enhance the work we already do, and will also enable ConCERT to employ and train a full-time local Cambodian trainer.

Many visitors to developing countries experience poverty’s harsh realities at first hand, want to help, but are unsure how:

 Is the orphanage they discovered providing the appropriate support to disadvantaged children in its care, or are the children being exploited to make money for the founders, or worse?

 How should visitors respond to street children begging for food or money?

 What makes a successful volunteer placement, and what can go wrong if these requirements are not in place?

Just a few of the issues ConCERT staff deal with every day and we need to expand our training and advice activities to reach more people.

ConCERT staff already deliver training to tour guides, staff working in hotels and other tourism businesses, school and university groups, and individual visitors.  This covers responsible tourism in general, and how each can play their individual part in improving the lives of severely disadvantaged people, and also how to avoid actions that can make matters even worsefor the very people they wish to help.

The funds will enable ConCERT to greatly increase the amount and quality of the training we deliver, and will raise awareness of the dangers of inappropriate actions and responses to far more people."

To set up the center ConCERT will need additional funds. We will support the fundraising here on betterplace with our main focus on the information handouts for which there'll be an even higher demand once the center is established.

Warm regards,

Meera

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Meera Leilani Z. (Project Manager), written over 1 year ago

Meera Leilani Z.

Ein Beispiel

Kürzlich bin ich auf diesen Fotobericht über eine Müllkippe, nahe Siem Reap und der Tempel, gestoßen (Artikel) Ich habe davon vorher noch nie gehört, dabei habe ich wohl ein jahr in nächster Nähe gelebt.

Michael schrieb dazu:

"There's been quite a bit of interest in the dump just recently. A Canadian lady called to see me after she'd been there and was pretty horrified. I told her to sit back and try to understand what was going on before shedived in. It's a very complex situation, (whilst many people have no other income, some of the people have rice fields and go to the dump to earn extra money, and there's a real hierarchy going on.  We'll have to visit when you're next back in Siem Reap...)"

Ein gutes Beispiel für das, was ConCERT macht. Diese Frau wird nun verantwortlich helfen können statt aus Hilflosigkeit z.B. Dinge zu verteilen.

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Meera Leilani Z. (Project Manager), written over 1 year ago

Meera Leilani Z.

A word from Michael

Dinge ändern sich manchmal schneller, als man für möglich hält. Michael hat euch geschrieben:

 “Thank you so much to all who donated money for our causes.  Two of these were aimed at providing bikes for poor Cambodian children and families, and the third one was to try and promote our work to more people in Siem Reap.  After some careful thought we decided to concentrate all our efforts buying as many bikes as possible at this time and we added the money for the tuk tuk boards to the bike money and bought 14 bikes.  These were distributed to children from two of our member projects, Anjali House and The Global Child, at a ceremony held at the Victoria Hotel in Siem Reap on Tuesday, 29th November.  In all we distributed 41 bikes on that day, 32 at the Victoria and a further 9 at our office to Grace House, another of our member projects, as we also had some funds which had been collected at the Victoria Hotel.

 Regarding the funds raised to buy display boards for hotels, we already had one display set in stock and we haven’t had a request for any further displays since receiving the funds.  We have now decided to use this money to by more bikes so that children can get an immediate benefit, rather than waiting any longer for a request for another hotel bicycle display.  We should be able to buy 5 or 6 more bikes, which we’ll be buying over the next week.  We’ll send through the photos and a report as soon as this has happened.”

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Meera Leilani Z. (Project Manager), written over 1 year ago

Meera Leilani Z.

Fahrräder heute gekauft!

Soeben erreichte mich die fröhliche Nachricht von Michael, dass all die Fahrräder, für die auf betterplace gespendet wurde, gekauft und verteilt wurden.

Zusätzlich wurden heute nach dem Fundraising in einem Partnerbusiness 32 Fahrräder verteilt, was uns sehr freut!

Ich bitte die Verzögerung aufgrund der Flut und anderer Zwischenvorkommnisse zu entschuldigen bedanke mich nochmals im Namen der Organisationen vor Ort.

Hier sieht man die Fahrräder: http://img189.imageshack.us/img189/8797/33215610150433950842366.jpg

Liebste Grüße,

Meera

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Meera Leilani Z. (Project Manager), written over 1 year ago

Meera Leilani Z.

Delay

Due to severe floods in Cambodia an Siem Reap especially the bike and material purchases at ConCERT are delayed.

Read more about the latest developments here: http://concertcambodia.org/News/concert_newsletter_october_2011.pdf

 

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Meera Leilani Z. (Project Manager), written over 1 year ago

Meera Leilani Z.

Ready to buy!

Dear supporters,

today I transferred another 100€ (144USD) to Cambodia to fund the Tuk Tuk Ads. Since I left a bit earlier and Michael was in England to visit his family for a few weeks ConCERT was not yet able to buy the bicycles, to produce the displays and the Tuk Tuk ads yet. As I was just informed this will happen within the next weeks and you'll definitely get pictures and a report about all this in the next ConCERT newsletter.

My replacement, the next weltwärts volunteer, has now started to work at ConCERT and is busy getting to know all our member NGOs and partner businesses. He and his colleague Nari will be responsible for buying the things you donated the money for.

Thanks again.

I'm all excited!

Meera

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Meera Leilani Z. (Project Manager), written over 1 year ago

Meera Leilani Z.

Für diese Bedarfe habe ich eine (Teil-)Auszahlung veranlasst:

5 Tuk Tuk (Taxi) Ads €100.-
Von dem Geld wird Werbung auf den lokalen Taxis in Siem reap finanziert um mehr Touristen auf das Angebot des ConCERT Büros aufmerksam zu machen.
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Meera Leilani Z. (Project Manager), written almost 2 years ago

Meera Leilani Z.

390€ transferred to Cambodia!

Thanks to you we could raise 390€ up to now: 250€ for bicycles and 140€ for bicycle displays.

I'm back in Germany now, so I just transferred the money to Cambodia. We'll let you know when the money is spent, here on the project blog and definitely in our next newsletter.

Thank you and have a nice day!

Meera

 

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Meera Leilani Z. (Project Manager), written almost 2 years ago

Meera Leilani Z.

July Newsletter

We've just produced our latest Newsletter. It's about business involvement, ConCERT's future plans and many other interesting things and it gives you deeper insight into what we do:

July Newsletter 2011 (PDF)

Kind regards,

Meera

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Meera Leilani Z. (Project Manager), written almost 2 years ago

Meera Leilani Z.

Thank you for funding two bicycle displays

It's truly amazing how betterplace works!

Thanks to your help we were able to raise the funds to produce and to set up two displays at our member hotels that will be able to raise funds for more bicycles. It's good to see what can be achieved when everybody contributes.

I a country in which people are sometimes not in the position to earn more than $30 a MONTH (even a state school teacher's salary is normally between $30 and $50 per month) a bicycle of $35 is often not affordable.

Owning one can make a big difference to people's lives and enables children to attend high schools (which are often further away) or their parents to find a job in a city that's far from their village.

We will wait now until the money is transferred to our account, get the display produced and get in contact with the businesses that are willing to set the displays up and then start raising more funds. As soon as it is all done, we will write about it in our official newsletter (in September) and here on betterplace.

If you wish to donate bicycles directly please feel free to do this on our betterplace page.

Have a nice day,

Meera

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Meera Leilani Z. (Project Manager), written almost 2 years ago

Meera Leilani Z.

A word about orphanages and Tourism in Cambodia

 A very important part of ConCERT's work is to raise awareness for the variety of problem Cambodia faces today and how to help. One tourism-related issue is the increasing number of orphanages, especially in Siem Reap.

There is a belief that Cambodia is full of orphans waiting in orphanages for a family. Residential centres for children, many of which call themselves orphanages, are indeed numerous in Cambodia. In 2010 there were 269 “orphanages”, 21 run by the government and 248 privately owned.

In the early 80s after years of war, Cambodia was full of displaced children and orphans who needed a place to stay; however, this is not true anymore. According to estimations there are 553,000 orphans in Cambodia and the number of children living in orphanages is quite small with 11,945 children under 18 years old living in institutions in 2010. Furthermore, only 26% of the 11,945 in the centres are orphans. The fact is that less than 1% of Cambodian orphans live in orphanages. In the vast majority of cases anywhere in the world, children who lose their parents are cared for by their extended family or community; the above figures confirm that this is also the case in Cambodia.

However, the myth persists that “orphanages” are the solution, and the only solution, for poor Cambodian children. Orphanages attract vast amounts of support and the number of privately run centres has risen dramatically from 132 in 2005 to 248 in 2010. Bodies such as UNICEF, Save the Children, and Friends International assert that through supporting the rising number of private residential care centres in popular tourist destinations such as Siem Reap, well meaning visitors are unwittingly promoting and perpetuating the needless break up of poor families in the misguided belief that they are helping. At the same time, this practice is diverting funds and attention away from more appropriate, (and cost effective), community support based solutions. Extremely vulnerable children are removed from their families and communities, (sometimes being moved to different provinces), thereby losing their natural first line of defence. Families on or below the poverty line are most at risk, especially mothers who are bringing up children alone.

The findings of more than 60 years of scientific research worldwide confirm that removing children from their families and communities and placing them in institutions, even in centres with high levels of resources and child care expertise, brings considerable problems and should only be considered in circumstances when there are no other options. Very often, children show indiscriminate and inappropriate demands for affection and are unusually friendly towards others, including strangers. What seems "so lovely" to foreigners who are welcomed into orphanages by children holding their hands and hugging them is in fact a sign of their distress. (Friends International – Myths and Realities about Orphanages in Cambodia)

But it’s not surprising that people are supporting orphanages. They are increasingly being told by many agencies, (including schools and universities, travel companies, volunteer placement organisations, and the general media), that it is very easy for them to do something during their travels that can “make a difference”. This ever increasing supply of resources, (both volunteers and financial), encourages more and more people with a limited understanding of child care and very mixed motives to start orphanages of their own. ConCERT’s experience is that the problems this brings are manifold:

  • Many centres are operating an open door policy for visitors and volunteers with the aim of raising more funds, and with little regard for the safety and wellbeing of the children
  • Some centres are being run primarily as a means of providing an income for the founders and their families; others are run by people with a genuine concern for the children but who simply don’t have the necessary skills and resources
  • Whatever their motives, there are many people running the “orphanages” who have little or no skills and experience in operating something as complex as a residential childcare institution; many have never managed any type of enterprise and have limited knowledge, or interest, in:
    • Basic planning and administration, including transparent financial management
    • Criteria and assessment procedures for admission of children to the centre
    • Maintaining links with families or reintegrating children with their families or communities
    • Child protection procedures for staff, volunteers, visitors, other children, and home visits
    • Staff recruitment, training, mentoring and discipline
    • Pastoral care including nutrition, health and safety, hygiene, basic healthcare and first aid
    • Child development, including the monitoring of educational development
  • Vulnerable families are encouraged to send their children believing they will be better cared for than at home
  • More worryingly, this attitude is seeping into the consciousness of poor families, who are now often actively seeking places for their children in such centres in the two-fold belief that their children will be better off, and that there are no alternative solutions

 

Added to this mix is a constant stream of well intentioned but ill informed volunteers and visitors, many of whom have no experience or skills in how to provide appropriate pastoral care for institutionalised children, and with little or no knowledge about the country, culture, and overall situation they are supporting.

The above is not to trivialise the very real needs of many Cambodian children and their families who live in extreme poverty, and there certainly is a need for residential centres in certain cases. However, many orphanages are not providing the help that is really needed and many are actually making the children’s problems worse.

Read on about the alternatives (community-based development and care for children): http://concertcambodia.org/orphanages.html

Have a good day,

Meera

 

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Meera Leilani Z. (Project Manager), written almost 2 years ago

Meera Leilani Z.

Why an internship for a Cambodian student?

First of all, I want to thank another donor for his 20€ for the bicycle displays. He didn't have a credit card or paypal and transferred the money directly. He is a former ConCERT volunteer.

Secondly, I want to explain why we want to host an intern at the ConCERT office and where the idea came from.

As reported in the ConCERT January newsletter, we had a group of tourism students from Battambang in and gave them a presentation about the tourism industry in Siem Reap focussing on tourism-related problems for the environment and local communities. Many of them had never heard about the most basic concepts and figures in this context, neither had they any relevant experience in this field - and they were about to graduate.

Higher education in Cambodia is still bad. Cambodian degrees are internationally not recognized due to corruption within the universities and the extremely poor level of teaching. There is not much research going on and neither is international exchange.

It is possible to graduate as a Master of Business Administration without ever having been inside an office.

We want to do our part in improving higher education and giving local people some useful skills. We want to use the chance and train someone in responsible tourism and make him aware of current issues and possible approaches and solutions.

We are interested in interns from Battambang (2,5h away) who would need their expenses for food and accommodation (at least partly) covered ($80). Also we would the intern to get as many impressions of both sides of the tourism industry in Siem Reap, which will take staff time and office and financial resources (from equipping him with name cards to transportation for an NGO visit).

We estimate the total cost of hosting an intern from Battambang for 3 months to be around 300€.

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Meera Leilani Z. (Project Manager), written almost 2 years ago

Meera Leilani Z.

Why bicycle displays?

Yesterday I wrote about our current funding situation, today I'll explain why it's bicycle displays we want to raise money for.

Importance of Bicycles

Bicycles are a main form of transport in rural Cambodia. Owning one can make a big difference...

Only 25% of children in Cambodia register for lower secondary education. The lack of transport is one of the main reasons for this. 

The cost of a bicycle is $35.  

An easy way to get businesses and their customers involved

For us at ConCERT it is not only nice but also important to observe that more and more businesses respond to their guests’ interest in charity activities and use ConCERT’s links and expertise in this field to do this in the most responsible way. It is an important development that benefits everyone involved: The guests and customers can easily travel more responsible and feel good, the businesses meet an increasing demand and our members are helped with funding and important business links. 

Bicycle displays are one of the concepts we've come up with to get tourists and businesses involved in a discrete yet effective way and to raise money for bicycles for our member NGOs. It works!

An example

In co-operation with the Victoria Hotel, its two former sustainability management trainees from France and the general manager Hanno Stamm we set up a bicycle display last November that up to now yielded $365 in donations – enough to buy 11 bicycles.

Because the Victoria Hotels’ guests enjoyed to get involved this way and the display fits well into the lobby they decided to keep the display another three months to raise more money. 

Picture of the bicycle display at the Victoria

So far we've set up two bicycle displays which raised 19 bicycles and we're planning to set up more. Please support our efforts.

Best wishes,

Meera

 

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Meera Leilani Z. (Project Manager), written almost 2 years ago

Meera Leilani Z.

ConCERT's Funding Situation

Welcome to the first blog post on betterplace.

At ConCERT we work with many different local grassroot NGOs and know how important financial transparency is. This is why I want to explain how we've been funded for the last 2 years and why we still want to raise more funds on betterplace.

Our aim to reduce poverty by bringing together organisations active in the community, with visitors who would like to give their support, can only be realised by the engagement of the local businesses - hotels, guesthouses, restaurants, bars, shops, tour operators, etc. As mentioned in the project description, we work with around 60 local business partners in Siem Reap (see a list of here them http://concertcambodia.org/businesspartner.aspx?type=1).

They are our direct link to tourists visiting Siem Reap. Many of them ask at their hotels' reception for volunteer opportunities or trustworthy organisations that need their support. Others have general questions about the situation in Cambodia or the story behind the many street children. 

Businesses refer their guests to us because we provide high quality information. They don't have to do the research. Many guests extend their stays if they can find a volunteering position, which benefits local projects as well as the hotel they're staying with.

In addition, many tour groups are interested in doing some very short-term volunteering or "social group activities" that help the communities. We help tour operators and hotels to develop responsible activities that satisfy their guests' wishes and support good causes at the same time.

Businesses that want to receive this service need to join as members for at least a year and pay an annual membership fee between $100-$550, depending on their size and potential daily/nightly income.

This is where our main funding comes from. In addition, we occasionally get donations. Just this winter we received $2500 from the Tides Foundation to continue to do what we're doing. Sometimes visitors that have been very satisfied with the information we could provide leave small donations in our donation box. 

This funding keeps the office running (rent, electricity, communication, promotional material, salaries, office supplies, etc.) and we're proud to have this source of funding for our project. However, there is no money yet for extra projects, as hosting interns or setting up more information displays (the last ones we set up were all donated, either by the business that presented it itself or friends of ConCERT). The founder Michael Horton still puts in some of his one money.

In the long-term we plan to set up ConCERT offices in other parts of Cambodia as well, as tourism in other regions begins to increase. We want to be there from the beginning and help to develop sustainable structures. To realise this plan we'll need even more funding in the future. This is the start.

Please support us and feel free to ask any questions.

Best wishes,

Meera

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J. Zaremba written almost 2 years ago
Meera! Happy Early Birthday! We just donated two bikes! Miss you! Much LOVE! Janaki & Shyam