Collect donations / 01 registration
- How do I list a volunteer opportunity?
- What is a volunteer opportunity?
- What is the difference between an aid project and a fundraising event?
- What do I have to consider if I want to raise funds with a competition?
- What is a fundraising event?
- Why does a project not show up in the search so I cannot add it to my fundraising event?
- How can I register a fundraising event?
- How can I see all my fundraising events?
- How do I set and manage my project’s needs?
- How long do I have to fully finance my project?
- My project is not appearing as sponsored by my organisation, what can I do?
- I registered my project, but I can not seem to find it anywhere!
- What are needs and how to do I structure them?
- Can I edit my project at a later date?
- Why does a project not show up in the search so I cannot add it to my fundraising event?
- Who can create a project and what must they consider?
- What exactly is a project?
- How can a company start a fundraising event?
- How do I register a project?
- How can I add needs and edit them?
Collect donations / 02 editing
- How are volunteer opportunities sorted in the search results list?
- How can potential time donors contact me? And how can I answer them?
- What is the quickest way to find ‘time donors’?
- How do I list a volunteer opportunity?
- How can I see all my fundraising events?
- How can I change the project which I am supporting with my fundraising event?
- How can I delete my fundraising event?
- How can I close my fundraising event?
- How can I contact my supporters personally?
- How do I set and manage my project’s needs?
- How can I register myself as a member of an organisation?
- How can I take care of my projects together with my colleagues?
- What’s the difference between Authors and Managers?
- How can I change the contact person for my aid project?
- Why do I have no access rights, even though I am a member of an organisation?
- What is the “News” area on my project page?
- How can I post my videos on betterplace.org?
- Who reads my blog entries in the “News” area on my project page?
- What is the difference between project, fundraising event, organisation, and company blogs?
- What are needs and how to do I structure them?
- Can I edit my project at a later date?
- How can I delete my project?
- How can I connect a fundraising event with my company profile?
- How can I manage a project with my colleagues?
- What are company sponsors?
- How can I remove negative comments from my project page?
- How can I add needs and edit them?
- How can I upload photos?
- How can I delete my profile picture?
Collect donations / 03 promote and share
- How can I spread my fundraising event?
- How do I integrate an external donation button into my own website?
- How to collect donations on your homepage / website.
- What is an integrated donation form and how can I use it?
- How do I integrate an external donation button for my organisation into my Facebook page?
- How can I integrate a widget for my aid project into my homepage?
- How can a company start a fundraising event?
- How can I successfully promote my project?
Collect donations / 04 accounting
- How can I forward the collected donations from my fundraising event to the project?
- Why am I unable to withdraw my donations immediately?
- When and how can I collect my donations?
- How long do I have to fully finance my project?
- Where can I get an overview of incoming donations?
- I have money on my organisation page, how can I withdraw it?
- How can I connect a fundraising event with my company profile?
Collect donations